Last updated: July 2026
Overview
This policy describes how Betfien ("we", "us") handles information on the betfien.com website and, at a general level, across Betfien products. Individual products may publish their own, more specific privacy policies; where they do, the product policy applies to that product.
Information we collect
- Information you provide directly — for example your name, email address, company, and message when you contact us.
- Account information in our products — such as your email, display name, language preference, and settings, when you create a product account.
- Content you create in our products — such as documents, invoices, learning progress, or project plans, stored so the product can work for you.
- Technical information — such as browser type, device type, approximate region, and pages visited, collected through standard web logs and analytics.
How we use information
We do not sell personal information.
- To operate, maintain, and improve our website and products.
- To respond to your messages and support requests.
- To secure our services, prevent abuse, and debug problems.
- To communicate service updates you have signed up for.
Payment data
Where Betfien products accept payments, payment processing is handled by external payment providers. Full payment card details are submitted to and processed by those providers under their own terms and privacy policies; Betfien products are designed not to store full card numbers on our systems.
Cookies and analytics
We use essential cookies to make the website work and may use analytics to understand aggregate usage. See our Cookie Policy for details and for how to manage cookies.
Data retention
We keep personal information only as long as it is needed for the purposes described above, to comply with legal obligations, or to resolve disputes. Product account data is retained while your account is active and deleted or anonymized after account deletion, subject to reasonable backup and legal retention windows.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the address below and we will respond within a reasonable timeframe.
Contact
For privacy questions or requests, contact [email protected]. For security concerns, contact [email protected].