Last updated: October 2026
Overview
This page explains how to delete your Servia account, published by Betfien Technologies. Deleting your account removes your profile and associated personal data from the Servia service, subject to the limited exceptions described below. You can start a deletion request without reinstalling or reopening the app.
Option 1 — Request by email
Send an email to support@betfien.com from the email address associated with your Servia account, with the subject "Delete my account".
Include the phone number or email you used to sign up so we can locate your account. We may ask you to confirm the request to protect against unauthorized deletion. We action verified requests within 30 days and confirm by email when complete.
Option 2 — In the app
If account deletion is available in your version of the app, open Servia, go to your Profile / Account settings, and choose the delete-account option, then confirm. If you don't see it, use the email method above — it always works.
What gets deleted
- Your account and login credentials.
- Your profile information (name, phone, email, display name, language, and — for providers — business profile and service details).
- Your bookings, chat messages, and request history linked to your account.
- Photos and content you uploaded that are tied to your account.
- Saved preferences and settings.
What may be retained (and for how long)
- Transaction and payment records required for legal, tax, accounting, and fraud-prevention purposes — kept for the period required by applicable law, then deleted.
- Information needed to resolve an open dispute, enforce our terms, or comply with a legal obligation — kept only as long as necessary for that purpose.
- Aggregated or anonymized data that can no longer identify you — this is not personal data and may be retained.
- Residual copies in secure backups, which are overwritten on our normal backup cycle.
Good to know
Account deletion is permanent and cannot be undone — you would need to create a new account to use Servia again. If you have an active booking or an outstanding balance or payout, we may ask you to resolve it before deletion. If you only want to remove specific data rather than your whole account, see our Data Deletion page.
Contact
Questions about deleting your account? Contact support@betfien.com.
Request account deletion
Submit this form to request permanent deletion of your Servia account and associated personal data. You can also email us — see the options above.